You’re not alone if your iPhone won’t connect to PC. This is a problem that many individuals confront. It might be as easy as a faulty cable, a driver problem, or a faulty instance of iTunes.
If iTunes or your computer refuses to identify your iPhone, or if you receive the “0xE” or “unknown” error, follow the instructions below to resolve the problem.
Test the Lighting Cable
If your Lightning cable is damaged or frayed, you may experience connection problems and your iPhone will not connect to your Mac or Windows PC. First, see if your iPhone charging when you plug it into your computer. If that doesn’t charge, it’s very certainly due to a faulty cable. In this instance, try using a different Lightning cable. If you don’t want to buy a new Apple cable, AmazonBasics has an MFi-certified Lightning cable. You can also take a cable from a friend to see whether yours is faulty.
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Try Another USB Port
If it isn’t the cable, it may be the port. It is conceivable that a USB port on your computer has failed.
To rule out this possibility, connect your phone to a different port with a cord you know works. If it connects, your system has a faulty USB port.
Update iTunes and Windows to the most recent versions.
This problem is most likely caused by an out-of-date iTunes or Windows system. To check if you can resolve this issue, update iTunes to the most recent version and then do a Windows update. If you haven’t already, go here to get iTunes from its official website and then install it on your computer.
If your computer is running Windows 10, iTunes will update automatically when a new version is published.
If you’re running Windows 7 or Windows 8 / 8.1, you may update iTunes by following the steps below:
1) Open iTunes.
2) Select Check for Updates from the Help menu.
3) After upgrading iTunes to the current version, check for any available Windows updates.
4) After installing a Windows update, connect your iPhone to your computer.
Check to see if the problem reappears. If not, you’ve fixed the problem. If the problem persists, try the next solution listed below.
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Update Driver Software
You need to update your driver software. This step is only applicable to Windows users, and it entails upgrading the software that controls how your computer communicates with your iPhone.
In most circumstances, you would have downloaded iTunes via the Microsoft Store, which implies you must perform the following steps:
- Unlock your iPhone and go to the Home screen, then connect it to your PC using a USB cord (close iTunes if it opens upon connecting).
- Press the Start button.
- Choose Device Manager.
- Scroll to the bottom and select the Portable Devices tab.
- Right-click the driver choice that matches your iPhone and choose Properties.
- This might be “Apple iPhone,” “Apple Mobile Device,” or “Apple Mobile Device USB Driver.”
- Click the Update Driver button.
- Select Automatically search for updated driver software.
- After upgrading, you should detach and rejoin your iPhone. Hopefully, it will be recognised by your computer.
However, if you got iTunes from Apple (i.e. through Apple’s website), you will need to update your drivers in a slightly different manner, as detailed below:
- Unlock your iPhone and enter the Home screen, then connect it via USB connection to your PC (close iTunes if it opens upon connecting) (close iTunes if it opens upon connecting).
- To launch the Run command box, press the Windows+R keys at the same time.
- Type: %ProgramFiles %Common Files %AppleMobile Device Support %
- Drivers.
- Select OK.
- Right-click the usbaapl64.inf file and choose Properties (may be listed as “usbaapl.inf” instead).
- Install should be selected.
- After installation, unplug your iPhone, restart your PC, and reconnect your iPhone.
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Apple Mobile Device USB Driver Troubleshooting
If your iPhone still not connecting to your computer after you’ve completed the preceding instructions, you’ll have to troubleshoot the USB driver for Apple Mobile Device . To accomplish this:
Select Device Manager from the context menu when you right-click the Start button.
Look for the Apple Mobile Device USB Driver under the Universal Serial Bus controllers area.
If you’re not seeing the driver, try to connect your iPhone with another cable or sync your iPhone with a different PC.
Whether you see the driver, examine if any third-party security applications are preventing your device from connecting. Turn off any antivirus software and try the connection again. After that, you need to reinstall the usbaapl64.inf or usbaapl.inf file.
Use an Itune Alternative
If Finder ot iTunes continues to fail to identify your iPhone, you may wish to sync it with a third-party iPhone manager.
In other circumstances, a programme like iMazing provides superior functionality, such as two-way sync, one-click backup from any device, and more. Individual objects, such as images and music, can also be synced selectively.
When Everything Else Fails…
Think about resetting your iPhone to factory settings. If you’ve done everything else and your iPhone still won’t connect to your computer, you should try doing a factory reset. This is an extreme choice, but it does work on occasion. This will erase all data from your device, so use it only as a final resort.
- Start Settings.
- Select General.
- Select Reset.
- Reset All Content and Settings is the last option.
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